1. Refund Eligibility

  • We accept returns and offer refunds on items that are damaged, defective, or incorrect. If the item you receive doesn't match your order, or if it is damaged in transit, please contact us within 14 days of receiving your item.
  • To be eligible for a refund, the item must be unused, in its original condition, and in the original packaging.

2. Return Process

  • If you wish to return an item, please contact our customer support team at yourid@gmail.com or call +00 98765 43210.
  • To be eligible for a refund, the item must be unused, in its original condition, and in the original packaging.

3. Non-Refundable Items

  • Custom or personalized items are not eligible for returns or refunds.
  • Sale or discounted items are also non-refundable, unless they are damaged or defective.

4. Refund Method

  • Refunds will be issued to the original payment method used for the purchase.
  • Please allow up to 7 business days for the refund to be processed, depending on your payment provider.

5. Return Shipping Costs

  • If the return is due to an error on our part (such as sending the wrong item or a damaged product), we will cover the return shipping costs.
  • For all other returns, the customer is responsible for return shipping fees.

6. Exchanges

  • We do not offer direct exchanges. If you would like a different item, please return the original purchase for a refund and place a new order.

7. Late or Missing Refunds

  • If you haven’t received your refund after 7 business days, please contact your payment provider or bank, as it may take some time before the refund is officially posted.
  • If you still haven’t received your refund, contact us at [email address], and we will assist you further.

8. Contact Us

If you have questions about this privacy policy or our data practices, please contact us at:

Any Questions Contact Us?

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